Southern Charm Mobile Auto Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, or contact us.
We may collect the following types of information when you interact with our website or services:
Personal Information: Name, phone number, email address, billing/shipping address, and vehicle details when booking services or filling out contact forms.
Payment Information: Payment details provided for service transactions (processed securely by third-party payment providers; we do not store full credit card numbers).
Technical Information: IP address, browser type, operating system, and browsing activity for website analytics and performance improvements.
Your information is used to:
Provide, schedule, and complete mobile auto repair services.
Respond to inquiries and customer support requests.
Process payments and maintain accurate service records.
Improve our website and service offerings.
Send service updates, appointment confirmations, and promotional offers (only if you opt in).
We do not sell or rent your personal information to third parties. We may share limited information only when necessary to:
Process payments securely.
Comply with legal obligations or government requests.
Protect the safety, rights, or property of our customers and business.
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve website performance. You can choose to disable cookies in your browser settings, but some website functions may be limited.
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
As a website visitor, you have the right to:
Access and request a copy of your personal information.
Request correction or deletion of your data.
Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
For questions about this Privacy Policy or our data practices, please contact:
Southern Charm Mobile Auto Repair
Phone: 980-301-6049
Email: southerncharmmobileautorepair@outlook.com