Premium auto repair-no shop required. We come to you, so you skip the waiting room, the dropped-off car, and the stress of wondering who's touching your vehicle. Just honest, skilled repair from a mechanic you can watch work, right in your driveway. Because the shop was never the premium part. Trust was. We believe people don't just want their car fixed-they want to feel safe trusting the person fixing it. That's what we bring to every driveway we pull into.
Weekdays: 9:00am-6:00pm
Saturday:9:00am-5pm
Sunday:Closed
Modern vehicles require more than a basic scan. Our Advanced Digital Analysis & Precision Testing service is designed to accurately identify the root cause of issues-not just symptoms-using professional-grade equipment and real-world testing methods.
Full-system scan for active, pending, and history fault codes
Live data analysis to evaluate real-time sensor and system performance
Component and circuit testing (as needed based on findings)
System-specific diagnostics (engine, electrical, charging, etc.)
Verification testing to confirm findings before recommendations
Most basic scans only tell you where a problem is detected-not what caused it.
This service focuses on pinpointing the actual failure, helping you avoid unnecessary parts replacement and repeated repairs.
Routine maintenance isn’t just upkeep-it’s what determines how long your vehicle lasts and how much it costs you over time.
Our Complete Vehicle Maintenance Service is designed to go beyond basic service by evaluating your vehicle’s current condition, addressing wear items, and helping prevent future breakdowns before they happen.
Comprehensive multi-point inspection of key systems (engine, brakes, suspension, fluids, and more)
Fluid condition evaluation (engine oil, coolant, brake fluid, etc.)
Maintenance item assessment based on mileage and vehicle condition
Top-off of essential fluids (where applicable)
Visual inspection for leaks, wear, and developing issues
Most basic maintenance services focus on one item at a time.
This service focuses on the overall condition of your vehicle, helping you stay ahead of problems instead of reacting to them after they become expensive.
Your brakes are the most critical safety system on your vehicle. This service is designed to restore proper stopping performance, eliminate noise and vibration, and ensure every component is working together correctly-not just replace worn parts.
Precision brake pad replacement using quality components matched to your vehicle
Rotor evaluation and service (replacement as needed)
Complete hardware service (cleaning, lubrication, and proper function of caliper components)
Brake system inspection for wear, leaks, and performance issues
Proper torque and installation procedures for safe, consistent braking
This service focuses on restoring the entire braking system, not just replacing parts-so it performs the way it should.
When your vehicle won’t start or repeatedly dies, the issue is rarely just one part. Your battery, starter, alternator, and electrical connections all work together-and a failure in one can quickly affect the others.
This service is designed to find, repair, and restore the entire starting and charging system, so you’re not dealing with repeat breakdowns or replacing parts unnecessarily.
Comprehensive system evaluation (battery, alternator, starter, and related circuits)
Advanced testing of charging output and starting performance
Inspection of cables, terminals, and connections for corrosion or resistance
Replacement of failed components using quality parts (as needed)
Post-repair verification testing to confirm proper system operation
Many repairs focus on replacing the obvious failed part.
This approach often leads to:
Repeat no-start conditions
Premature failure of new components
Ongoing electrical issues
This service focuses on identifying and correcting the root cause across the entire system, not just the symptom.
At Southern Charm Mobile Auto Repair, we provide a higher standard of automotive service-built around precision, convenience, and respect for your time.
We bring professional-level diagnostics and repair directly to your home or workplace, eliminating the need for towing, waiting rooms, or unnecessary disruption to your day. Every service is performed with a focus on accuracy, efficiency, and long-term reliability.
Modern vehicles are complex, and resolving issues properly requires more than basic tools or quick assumptions. Our process is centered on thorough evaluation, system-level understanding, and precise execution-so problems are handled correctly, not temporarily.
Your time is valuable. Our mobile model is designed to integrate seamlessly into your schedule, allowing you to continue your day while your vehicle is professionally serviced on-site.
We approach every vehicle with the same standard:
do it once, do it right, and ensure it holds up.
This means using quality components, proper procedures, and taking the time to address underlying causes—not just visible symptoms.
Our clients typically:
Value convenience and efficiency
Expect clear communication and professional service
Prefer long-term solutions over temporary fixes
Want confidence in the work being performed
We’re not positioned as the lowest-cost option-and intentionally so.
Our focus is delivering a level of service where you don’t have to second-guess the work, revisit the same issue, or adjust your schedule around a repair.
A streamlined, professional experience where your vehicle is handled correctly-without the usual inconvenience of traditional auto repair.
At Southern Charm Mobile Auto Repair, every service we perform is backed by a commitment to quality, precision, and long-term reliability. As part of that standard, we include a 6 month / 6,000 mile warranty on qualifying parts we supply and install.
For clients who prefer an added level of assurance, we offer extended coverage options designed to provide continued confidence well beyond the initial service. These upgrades allow you to move forward knowing your repair is supported over a longer period of ownership.
Our approach is simple-use quality components, install them correctly, and stand behind the work. In the event a covered component does not perform as expected, we address it in accordance with our warranty terms, ensuring a consistent and professional experience from start to finish.
For drivers throughout the Charlotte area, this means your vehicle is not only serviced with care, but supported with a level of accountability that reflects the standards we operate by.
6 month/6K
$149.99
6 Months / 6,000 Miles
Upgrade your service with extended coverage that gives you added confidence after the repair is completed. This optional upgrade extends your protection on qualifying parts and labor—helping reduce the risk of unexpected repeat costs.
Up to 6 months /6,000 miles of extended coverage (whichever comes first)
Coverage on qualifying parts and labor related to the original service
Added confidence knowing your repair is backed beyond standard coverage
Repairs are an investment. This upgrade helps ensure that if something related to the service doesn’t perform as expected, you’re not paying for the same repair again.
Repairs $300+
Daily-driven vehicles
Customers who want added reassurance without a big cost
For a small additional cost, you extend your coverage and reduce the risk of out-of-pocket expenses tied to the original repair.
This is an optional warranty upgrade available at an additional cost. Coverage applies only to qualifying parts and labor related to the original repair and does not include unrelated failures, misuse, neglect, or normal wear and tear. Full terms and conditions provided at time of purchase.
12 month/12k
$179.99
1 Years / 12,000 Miles
Lock in added confidence after your repair with extended coverage designed to keep you from paying twice if something goes wrong related to the work performed.
Up to 1 months / 12,000 miles of extended coverage (whichever comes first)
Coverage on qualifying parts and labor tied to the original service
Reduced risk of repeat repair costs on covered work
Even quality parts can fail unexpectedly. This upgrade shifts that risk off you—so if something related to this repair doesn’t hold up, you’re not starting over out of pocket.
Repairs $300+
Vehicles you depend on daily
Situations where avoiding repeat costs matters
For a small fraction of your repair cost, you extend your coverage significantly-making this one of the simplest ways to protect your investment without overthinking it.
This is an optional upgrade available at an additional cost. Coverage applies only to qualifying parts and labor related to the original repair and does not include unrelated failures, misuse, or normal wear and tear. Full terms provided at time of purchase.
18 month/18k
$199.99
18 Month / 18,000 Miles
Optional Add-On (additional cost)
For customers who prefer added confidence beyond standard coverage, this extended warranty upgrade provides longer-term coverage on qualifying parts and labor related to the original repair.
Up to 18 months / 18,000 miles of coverage (whichever comes first)
Coverage on qualifying parts and labor associated with the original service
Extended protection window beyond standard warranty terms
Repairs are an investment, and some customers prefer added assurance that the work performed will hold up over time. This upgrade extends your coverage period, helping reduce the likelihood of unexpected out-of-pocket expenses related to the original repair.
Repairs $500+
Vehicles you depend on daily
Customers who plan on keeping their vehicle long term
For a relatively small additional cost, this upgrade extends your coverage significantly—making it a practical option for those who want greater confidence in their repair.
This is an optional warranty upgrade available at an additional cost. Coverage applies only to qualifying parts and labor related to the original repair and does not include unrelated failures, misuse, neglect, or normal wear and tear. Full terms and conditions provided at time of purchase.
1. "YES, DO THIS WORK"
• I hereby authorize the corresponding service to be done along with the necessary materials.
2. "YOU MAY DRIVE MY CAR ON PUBLIC ROAD Southern Charm Mobile Auto Repair - staff may operate my vehicle for the purpose of testing, inspection, and delivery.
3. "NO PAYMENT, NO KEYS"
• An express lien is acknowledged on my vehicle to secure the amount of services thereto.
4. "ONLINE COMMUNICATION OK"
• I welcome email from Southern Charm Mobile Auto Repair - as a means of receiving copies of my estimate, work order, and invoice.
5. "HERE'S MY SIGNATURE"
• I endorse the attached digital image of my signature as equivalent to my written signature and as proof of my agreement to these terms. (1-27)
6. "LABOR RATE"
• Labor Rate $150.00 Per Hour on parts we supply. Labor Rate for European vehicles is $170 Per Hour.
7. "REFUNDS/ WARRANTY"
• No Warranty on Items Stated (NW), 6 Month 6,000 Mile Warranty (Whichever comes first) Warranty is only valid from initial repair order date and mileage Southern Charm Mobile Auto Repair reserves the rights to void any warranty at any time. Southern Charm Mobile Auto Repair may issue a refund once a refund Addendum is completed. Warranty for Southern Charm Mobile Auto Repair is only valid if the customer is in the state of "North Carolina". Southern Charm Mobile Auto Repair warranty is only valid if the vehicle is located within a 25-Mile service area of Mecklenburg County, and within the state of North Carolina. Sublet items are non-warranty with Southern Charm Mobile Auto Repair. All sublet warranty claims are to be submitted to the sublet repair facility. This Limited Warranty does not cover: Any damage to your car caused by abnormal use (such as use in a commercial venture), misuse, neglect (such as not performing maintenance services in accordance with the instructions in the owner’s manual for your car), alteration or tampering, or by external causes (such as accidents, fire, water and freezing). Any diagnostic or inspection service including pre-purchase inspection services provided through Southern Charm Mobile Auto Repair. Any issues unrelated to the Vehicle Services ordered by you (e.g., if you order an alternator replacement because your car was not starting, and the car continues not to start after the alternator is replaced, this Limited Warranty does not cover the fact that the car does not start); Any pre-existing condition with your car that is not known by the Technician prior to starting the Vehicle Services and that is discovered during or after the Vehicle Services are performed (e.g., if you engage the Technician to replace valve cover gaskets, but during the removal of the valve covers, worn plastic hoses break because they are old and brittle; repairing and/or replacing the plastic hoses under that scenario would not be covered by this Limited Warranty); Any repairs that you request the Technician perform beyond those included in the Technician’s diagnosis of the problem, and which the Technician performs, even if those additional repairs are needed to fix the issue you asked the Technician to diagnose; provided, however, that if you authorize and pay for additional repairs through Southern Charm Mobile Auto Repair, such additional repairs would be included in the Vehicle Services and covered by this Limited Warranty; and Any consequential effects of the Vehicle Services performed, unrelated to any of the parts replaced being defective or any of the repair work being done incorrectly (e.g., if you request a transmission fluid service, but because you have not been replacing the transmission fluid regularly, when the Technician replaces the fluid, with the right fluid installed properly, your transmission stops shifting properly because it cannot handle the new fluid—this is a “consequential effect” not covered by this Limited Warranty). This Limited Warranty is entirely void when: Any parts not ordered Southern Charm Mobile Auto Repair, are installed by the Technician; Any Vehicle Service request is made by you that deviates from a manufacturer’s recommendation (e.g., conventional oil is requested by you for an oil change but the owner’s manual for your vehicle calls for synthetic oil); or After receiving the Vehicle Services, you take your car to a person not scheduled and processed through Southern Charm Mobile Auto Repair to diagnose or repair a problem believed to be associated with such Vehicle Services, without giving Southern Charm Mobile Auto Repair, the first opportunity to inspect and remedy the problem (or to consent to an alternative person or shop from doing so). Any determination of whether this Limited Warranty does not apply or is otherwise void as to a particular warranty claim shall be made by us in our sole discretion. You will be charged for one hour of labor fees if a service call is made under this Limited Warranty for an alleged defect determined not to be the result of a defect in materials or workmanship of the Vehicle Services. You must pay for any non-warranty service ordered at the same time as any warranty service.
8. "CUSTOMER SUPPLIED PARTS"
• (CSP) Customer supplied parts: We do not install customer supplied parts.
9. "CREDIT CARDS AND OTHER PAYMENTS"
• Credit Cards, Cash, Payment link or Afterpay are the only accepted forms of payment.
10. "Analysis/testing FEES"
• Analysis/testing Fee(s) include One hour of testing. Payments for analysis/testing are due upon arrival. Additional labor may be required for specific tests. Southern Charm Mobile Auto Repair reserves the right to "VOID" any analysis/testing job at any time. Additional time may be required for proper analysis/testing and labor will be charged at Southern Charm Mobile Auto Repair hourly labor rate. Southern Charm Mobile Auto Repair requires authorization on any additional labor. Failure to agree to additional labor may result in a "VOID" analysis/testing and you "The Consumer" are still required to pay agreed upon analysis/testing charges. Failure to pay a analysis/testing charge may result in "An express lien" see term 3 on Southern Charm Mobile Auto Repair "Terms and Conditions" page. If Southern Charm Mobile Auto Repair, provides the parts and the vehicle has had a analysis/testing completed within the last 30-days Southern Charm Mobile Auto Repair will apply a $50.00 credit towards the needed repair(s). ($50.00 can only be applied to the same vehicle). Limit one $50.00 credit per appointment/vehicle. All above prices are subject to taxes and other applicable fees.
11. "FUEL"
Southern Charm Mobile Auto Repair, requires vehicles to have 1/4 tank of fuel for all repairs, this ensures that proper testing may be performed if needed. This is also needed for a safe test drive. Vehicles that do not have a minimum of 1/4 tank of fuel may be subject to a "Fuel Surcharge" of current fuel prices Southern Charm Mobile Auto Repair may upcharge fuel up to 20% of fuel listed price.
12. "BOOKING FEES"
• Southern Charm Mobile Auto Repair, requires all customers to pay a $50.00 Non-Refundable appointment booking/Scheduling fee. This fee is applied to the scheduled appointment. If the appointment date and or time is changed (by the customer) the scheduling fee will not be applied to the new appointment date and time, and a new $50.00 Non-Refundable fee will be required and will be applied to the new scheduled appointment. Only one $50.00 booking fee will be applied to the scheduled appointment. If customer(s) request a cancellation, a new booking fee will be required at the time of scheduling a new appointment. No refunds will be given if a customer(s) cancel a scheduled appointment Southern Charm Mobile Auto Repair has the right to reschedule an appointment at any time. If Southern Charm Mobile Auto Repair Reschedules an appointment a refund may be issued, this Refund will be at management's discretion. No refunds will be issued due to inclement weather.
13. "APPOINTMENT TIMES"
• Southern Charm Mobile Auto Repair is appointment based only. Appointment times vary with being mobile; we allow up to one hour past scheduled appointment time for the technician to arrive.
14. "CANCELATION"
• You may cancel a scheduled appointment at any time, subject to the following. If you cancel any scheduled job, you will lose the "Booking Fee" if no booking fee was paid prior to the scheduled appointment, you will be charged a $50.00 cancellation fee for the technician's time Southern Charm Mobile Auto Repair, reserves the right to establish, remove and/or revise our cancellation policy or cancellation fees at any time in our discretion.
15. "PHOTOS AND VIDEOS"
• We may capture photographs, video, and/or audio recordings during the course of providing our services for purposes including quality assurance, training, documentation of work performed, safety, fraud prevention, and dispute resolution. Recording may include the vehicle, work area, and surrounding environment as reasonably necessary to document services.
All recordings are the property of the business and are securely stored. We do not sell or distribute recordings to third parties except as required to complete services, comply with legal obligations, enforce our policies, or protect our rights.
By using our services, visiting our website, or interacting with our technicians, you acknowledge and consent to the possibility of such recording.
If any images or footage are used for marketing, promotional, or social media purposes, reasonable efforts will be made to avoid personally identifiable information unless separate consent is obtained.
If you have questions or concerns regarding recording, please contact us prior to your appointment.
16. "AFTERPAY"
• Southern Charm Mobile Auto Repair offers "Afterpay" payment options for all customers. For all "Afterpay" questions please visit- https://help.afterpay.com/hc/en-us
• (If "Afterpay" is used on any invoice aa additional 6.00% processing fee will be added at the time of sale.)
17. "BATTERY WARRANTY"
• No Warranty On Items Stated (NW), 6 Month 6,000 Mile Warranty (Whichever comes first) Warranty is only valid from initial repair order date and mileage.
• Southern Charm Mobile Auto Repair reserves the rights to void any warranty at any time. (Battery manufacturers offer up to 5 year warranty please contact the Battery manufacture to determine the specific warranty of the parts installed)
18. "ALIGNMENTS'
Southern Charm Mobile Auto Repair, does not offer alignments on any vehicle.
19. "OIL/OTHER FLUIDS"
• Southern Charm Mobile Auto Repair, does not offer a warranty of any fluids used in vehicle. Southern Charm Mobile Auto Repair recommends using manufacture recommended fluids and replacement schedules.
20. "QUOTES"
• All vehicle repair quotes are valid for 30-Days from the initial quote date.
21. "BRAKES"
• All brake warranties are for pad(s) and rotor(s) and or brake shoe(s) and brake drum(s). No warranty can be used on "PADS" if no new rotor(s) and or drum(s) are installed. Just installing brake pads can cause an increase in brake "DUST" and or brake "NOISE" all brake warranties are VOID if just pads are installed.
22. "A/C WARRANTY"
• No Warranty on "Evac and Recharge" for an A/C diagnostic. No Warranty on "Evac and Recharge" for an A/C system, this includes post repairs that are "first steps only". All items that are not included in an "A/C KIT" are subject to no warranty unless otherwise documented on the repair order by Southern Charm Mobile Auto Repair. No A/C Warranty is valid without a complete system A/C ``FLUSH".
23. "WORK AREA"
• You agree to treat Technicians courteously and lawfully, to provide a safe and appropriate working environment that follows all applicable laws and regulations, and to provide reasonable cooperation to enable Technicians to complete the requested/required job.
24. "WARRANTY CLAIM"
• Once you file a claim with us, our claims team will evaluate the claim to determine preliminary eligibility for coverage of Vehicle Services under this Limited Warranty. If eligible, we will send a technician to inspect the problem. If the Technician determines that there is a defect in materials or workmanship of the Vehicle Services and we elect to perform remedial service work and/or replace defective part(s) installed (instead of providing a refund), we will create a new appointment to perform such work and/or replace such part(s) at no cost to you.
• If the Technician determines that the claimed defect is not the result of a defect in materials or workmanship of the Vehicle Services, you will be charged for one hour of labor fees. All defective parts replaced under this Limited Warranty must be returned to us. By starting a warranty claim you agree to a diagnostic fee of $100 (Plus tax and fees). This fee may be adjusted after the initial warranty inspection. If the warranty inspection is within the 6-month 6,000-mile service period and the issues are part failure and or a workmanship issue you may not be charged. If the issues are unrelated to the previous repair(s)/ you will be charged for one hour of labor fees if a service call is made under this Limited Warranty for an alleged defect determined not to be the result of a defect in materials or workmanship of the Vehicle Services. You must pay for any non-warranty service ordered at the same time as any warranty service.
• To file a claim please call our office at (980) 301-6049 or, alternatively, you can send an email info@Southerncharmmobileautorepair.com with the following information:
• Name:
• Phone Number:
• Valid Address:
• Invoice #:
• Current Mileage:
• Nature of problem:
• Documentation: Please attach all relevant documentation supporting your claim including photos or video of the problem occurring with your vehicle. Please note, however, that attempting to fix the problem or touching the work performed by Southern Charm Mobile Auto Repair will immediately void your Limited Warranty.
25. "Mechanic Lien"
• An express lien is acknowledged on my vehicle to secure the amount of services thereto. A mechanic's lien is a security interest in the title to property for the benefit of those who have supplied labor or materials that improve the property. The lien exists for both real property and personal property. By agreeing to term 25 of Southern Charm Mobile Auto Repair terms and conditions you the consumer, understand/"NO PAYMENT NO KEYS" in addition the vehicle may be towed and booted at the owner's expense, until outstanding agreed upon balance is paid in full. Boot Fees are $200 for first 48 hours. After that fees are $50 per day until 7th day at which the vehicle may be towed/impounded and a mechanics lien filed.
26. "Same Day Priority Fee"
• Same Day Priority Fee(s) are for priority bookings of same day. Southern Charm Mobile Auto Repair, Same Day Priority fee is a $150 Non-Refundable fee. Failure to pay a Same Day priority charge may result in "An express lien" see term 3 on Southern Charm Mobile Auto Repair "Terms and Conditions" page.